Email Templates

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Name Unique Name Description
Appointment for Unauthenticated User using Appointment Types - For Amazon Chime. SchedulerUnauthenticatedUserAppointmentTypeEmailTemplateForAmazonChime Email template for confirmation of an appointment when appointments are scheduled using appointment types with Amazon Chime.
Appointment for Unauthenticated User using Appointment Types - For third party. SchedulerUnauthenticatedUserAppointmentTypeEmailTemplateForThirdParty Email template for confirmation of an appointment when appointments are scheduled using appointment types with third party video applications.
Appointment for Unauthenticated User using Engagement Channels-For Amazon Chime. SchedulerUnauthenticatedUserEngagementChannelEmailTemplateForAmazonChime Email template for confirmation of an appointment when appointments are scheduled using engagement channels with Amazon Chime.
Appointment for Unauthenticated User using Engagement Channels-For third party. SchedulerUnauthenticatedUserEngagementChannelEmailTemplateForThirdParty Email template for confirmation of an appointment when appointments are scheduled using engagement channels with third party video applications.
Commerce Reorder Portal: Invitation CommerceReorderPortalInvitation Invite a contact to a Commerce Reorder Portal.
E-mail de confirmation de l’inscription aux rendez-vous de service du groupe SalesforceSchedulerGroupApptEmailTemplate Modèle d'e-mail de confirmation de l’inscription d’un participant à un rendez-vous de service de groupe.
E-mail de confirmation de rendez-vous de service annulé SalesforceSchedulerCancelApptEmailTemplate Modèle d'e-mail confirmant l’annulation d'un rendez-vous de service.
E-mail de confirmation de rendez-vous de service planifié SalesforceSchedulerCreateApptEmailTemplate Modèle d'e-mail confirmant la planification d'un rendez-vous de service.
E-mail de confirmation de rendez-vous de service replanifié SalesforceSchedulerModifyApptEmailTemplate Modèle d'e-mail confirmant la replanification d'un rendez-vous de service.
Marketing: Product Inquiry Response MarketingProductInquiryResponse Standard email response to website product inquiries
Sales: New Customer Email SalesNewCustomerEmail Email to new customers
SUPPORT: Self-Service New Comment Notification (SAMPLE) SUPPORTSelfServiceNewCommentNotificationSAMPLE Sample email template that can be sent to your Self-Service customers to notify them a public comment has been added to their case.
SUPPORT: Self-Service New User Login Information (SAMPLE) SUPPORTSelfServiceNewUserLoginInformationSAMPLE Notification of login and password to new Self-Service user
SUPPORT: Self-Service Reset Password (SAMPLE) SUPPORTSelfServiceResetPasswordSAMPLE Notification of new password when Self-Service password is reset
Support: Case Assignment Notification SupportCaseAssignmentNotification Notification to rep when case is auto-assigned
Support: Case Created (Phone Inquiries) SupportCaseCreatedPhoneInquiries Notification to customer about case created through phone call
Support: Case Created (Web Inquiries) SupportCaseCreatedWebInquiries Notification to customer about case created online
Support: Case Response SupportCaseResponse Standardized template for responses to customer inquiries
Support: Escalated Case Notification SupportEscalatedCaseNotification Notification email on case escalation
Support: Escalated Case Reassignment SupportEscalatedCaseReassignment Case reassignment email to new case owner on escalation
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